Privacy policy

Last updated: February 23, 2025

Welcome to CosmicHaven! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and make purchases.

1. Information We Collect

When you visit CosmicHaven, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping/billing address, and payment details when you place an order.

  • Non-Personal Information: Browser type, IP address, and browsing behavior collected through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Improve your shopping experience on our website.

  • Provide customer support and respond to inquiries.

  • Send promotional emails (if you opt-in to receive them).

  • Detect and prevent fraudulent activities.

3. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share it with trusted third parties who help us operate our website and process transactions, such as:

  • Payment processors (to handle secure transactions).

  • Shipping providers (to deliver your orders).

  • Analytics services (to improve our website and customer experience).

4. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no online transaction is 100% secure, so please take precautions when sharing personal data online.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can adjust your browser settings to refuse cookies, but some features of our website may not function properly.

6. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information.

  • Opt out of marketing emails by clicking the "unsubscribe" link in our emails.

  • Disable cookies through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
📧 Email: support@cosmichaven.co

Thank you for trusting CosmicHaven with your personal information!